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Air Seychelles has chosen global technology provider, Sabre Corporation to offer a full suite of technology that will assistance the carrier's global business as properly as boost the Air Seychelles guest expertise and income-generating capabilities.
The agreement will see Air Seychelles move to SabreSonic, an integrated suite of applications that automates critical processes such as Reservations, Inventory, and Departure Manage enabling a special differentiated consumer encounter.
Making use of Sabre's robust and versatile software program, Air Seychelles will be capable to additional optimise day-to-day operations, drive incremental revenues and ancillary income opportunities and offer guests with a more private travel experience by way of tailored services, delivering an overall far more constant guest knowledge, with a more quickly, smoother check-in approach.
The agreement was signed by Roy Kinnear, Chief Executive Officer of Air Seychelles, and Shane Batt, Senior Vice President, Strategic Customers, Sabre.
The Minister for Foreign Affairs and Transport and Chairman of Air Seychelles, Joël Morgan, welcomed the agreement with Sabre: "The introduction of SabreSonic is a signal the airline is preserving its pace of development and development with other airlines in the Etihad Airways Partners group, as it assumes its place as a leading airline in the globe.
"The choice to implement SabreSonic is in line with the five year organization program as it lays the foundation for the on-going evolution of the enterprise. This is an fascinating and critical step for Air Seychelles," Minister Morgan said.
Mr Kinnear mentioned: "Air Seychelles has grown its network and passenger numbers strongly over the previous three years. With a much more complicated enterprise and much more airline partners, the timing is appropriate to introduce a technologies solution which is focused on enhancing the guest encounter.
"This is the next step in facilitating the continued and planned expansion of the organization.
"SabreSonic initial and foremost indicates happier guests. When implemented, SabreSonic will offer our group with far more complete information on our guests' bookings at each and every touch point in their journey. Simpler processes will also imply our group will have far more time to provide the assistance our guests count on.
"Guests will also have a lot more handle and flexibility as it will be achievable to book tickets for travel on Air Seychelles and handle itineraries on a smartphone, as properly as check-in on the internet for both domestic and international flights.
"This verified technology is also excellent for the financial good results of the enterprise, because with the tools produced obtainable we will be capable to develop income in an revolutionary, sustainable and consumer-focused way.
"SabreSonic is being employed by several of our codeshare partners, such as Etihad Airways and Jet Airways, with Alitalia and airberlin also migrating to the platform. Getting a common platform will boost customer service for guests travelling with multiple airlines in the Etihad Airways Partners' group," Mr Kinnear stated.
Shane Batt mentioned: "Air Seychelles is entering an thrilling period of expansion and we are proud to be chosen as the technologies partner that will help enable this. Sabre's deep encounter across the worldwide aviation sector will make sure that, in partnership with Air Seychelles, it implements technology solutions that allow the airline to meet its commercial, consumer service and organization performance objectives. We will perform closely with Air Seychelles in the coming years to assistance its company and unlock innovation opportunities, leveraging the latest data, mobile and personalisation trends.
"Under the project our organization consultants will perform side by side with the Air Seychelles team, transferring knowledge and ability to make certain a smooth implementation of the new systems with maximum advantage to the airline and its guests."
Sabre's technology is favoured by 225 airlines worldwide like most of the world's largest carriers. Its flexible and scalable software permits airlines to operate how they want to, and adapt their organization to changing needs and requirements. It optimises day-to-day airline operations and ultimately helps airlines solve their most significant challenges – to enhance revenues, decrease expenses and deliver better travel experiences.
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