Sunday, April 5, 2015

With surge in Cuba interest, tour operators add departures

As interest in travel to Cuba surges, tour operators are adding departures, introducing new applications and extending itineraries to maintain up with the demand.

The groundswell began with President Obama's Dec. 17 announcement that the U.S. and Cuba planned to renew diplomatic ties and to ease travel restrictions.

Although the easing of restrictions does not allow for actual tourism, it has turn into less difficult for Americans to visit Cuba for any of a dozen authorized motives with no first obtaining a license from the U.S. government.

Americans are nevertheless supposed to engage in purposeful travel with an educational and/or cultural slant. Even so, they can now bring back $ 400 worth of souvenirs, which includes $ 100 worth of cigars and rum.

At some point, U.S. visitors will be in a position to swipe their credit and debit cards, but for now, they have to nonetheless carry cash.

Visitor numbers show increasing demand. Cuba's overall international visitor numbers by means of March 21 topped 1 million, up 14% more than the identical period in 2014, according to the country's Ministry of Tourism. Visitors from Canada, Germany, France, the U.K. and Italy led arrivals.

Even though a breakdown of U.S. visitor figures was not offered last week, a ministry statement reported: "The quantity of U.S. guests grew by 29.5% in the identical period, due to a a lot more versatile interpretation of the 12 categories for travel licenses authorized by the U.S. government, which continues to sustain its blockade of Cuba."

Cuba welcomed 3 million visitors in 2014, a record year, which represented a five.three% jump over 2013. That figure did not contain hundreds of thousands of Cuban-Americans who traveled to the island to visit relatives.

In the Caribbean area, only the Dominican Republic's 5.1 million guests surpassed Cuba in 2014.

Even though cruise arrivals are nonetheless in their infancy in Cuba, far more than 3,900 passengers arrived by ship in January, according to Cuba's Office of National Statistics.

Canada-based Cuba Cruise is marketing and advertising sea voyages straight to Americans.

Tom Popper, president of Insight Cuba, a business that has supplied folks-to-folks applications since 2000, stated, "Demand for Cuba is spiking beyond expectations. The cycle just keeps increasing. In the 3 months considering that the Obama announcement, we have doubled and tripled our numbers. We do 125 to 130 group departures in a standard year we're beyond 170 now and hunting at 184 in 2016."

 A important explanation for that development, he mentioned, is that "people want to go just before it adjustments."

Popper was in Cuba in late February and mentioned he had never ever seen Havana so crowded.

"Hotels were complete," he said. "There was excitement on the street. It was palpable. Cubans are catching on that if they offer excellent service, tourists are content and tip."

He also saw some adjustments. For instance,  "Taxi fares have gone up. Now we have to negotiate fares. In the past, it was a flat price from point to point. Restaurants have been full, and reservations at the household-run paladores were tough to come by." 

Also, he stated, "Hotel space and knowledgeable Cuban guides are in short provide."

Popper mentioned he hoped the Summit of the Americas in Panama on April 10 and 11, which Obama will attend, will result in far more optimistic news from the White House.

This year, travel to Cuba already has exceeded Isramworld's expectations, according to Richard Krieger, president: "We're 20% to 30% higher than anticipated. There's an urgency on the part of travelers to pay a visit to prior to it adjustments, according to feedback from our customers, who want to go just before Pizza Huts are on every corner."

Isramworld is adding a lot more departures for subsequent fall and winter, and it is tweaking its seven-day Hello Cuba programs to match particular interest groups, such as the gay neighborhood, photographers and history buffs.

When Travel Leaders Group polled numerous of its agents about booking levels to Cuba, all reported an improve in demand.

Sharon Concepcion, manager of Protravel International in Miami, said, "Most people want to know which hotel chains will be in Cuba and when they will open. Our clients and travel advisers are curious about the facilities, independent travel and when common tourism will really be open."

A lot of travelers want to pay a visit to on their personal and not go by means of a tour operator.

Michelle Weller, director of operations for Travel Leaders in Houston, mentioned that Cuba is a topic of conversation, and consumers want to go ahead of it is modernized, but they also want significantly less restrictive itineraries.

"When Cuba can offer you an atmosphere where Americans can hang out at all-inclusives and smoke Cuban cigars at Ernest Hemingway haunts, you will see a enormous wave of tourists flood the nation," she stated.

Debby Carstensen, manager of Protravel International in Boca Raton, Fla., agreed that "clients do not want to be held to the restrictions that are nevertheless in location. They choose independent travel and are not interested in a group tour and a regimented schedule."

Group IST added more sailing dates on the Panorama this month and stated it might place on an extra little ship carrying out another Cuba itinerary.

"Prospects appear excellent for 2016," mentioned Naomi Kabak, IST's senior vice president.

Earlier this year, Abercrombie &amp Kent announced 5 additional departures on its ten-day Cuba tour and another departure on its longer plan.

"Although restrictions are being eased, travelers recognize that their most rewarding selection in the course of the transition period is an established folks-to-people system," an A&ampK representative mentioned.

Ya'lla Tours USA has seen an improve of more than 150% in demand for Cuba, so it added departures for this fall, according to Ronen Paldi, president.

"However, with all that tremendous demand, the infrastructure has not changed," Paldi stated. "No new hotel rooms, tour buses or tour guides."

He also noted that prices are increasing: "We are seeing a price improve of almost 40% since the beginning of the year. Travel agents require to be prepared to spend a higher price for any new bookings … than they paid in 2014."

Wilderness Travel has added four further departures to its 2015 schedule, according to Barbara Banks, director of marketing and new-trip improvement.

Collette offers a single 10-day itinerary and manages demand by growing the number of departures, according to Paula Twidale, executive vice president.

However, Craig Smith, senior director of advertising and marketing for People to People Ambassador Applications, cautioned that "there appears to be a lot of confusion still."

"Most of the folks inquiring about our programs believe they can now book a getaway to Cuba, which is not true," Smith stated.


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